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Last updated: [13 October 2025]
Welcome to Buy The Car (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and secure your personal information when you visit https://buythecar.com.au/ (the “Website”) or use our services.
By accessing or using our Website and services, you agree to the practices described in this Privacy Policy.
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1. What Kinds of Information We Collect
We collect information to provide better services to our users. The types of personal information we may collect include:
a. Information You Provide Directly
- Name
- Postal address
- Email address
- Phone number
- Driver’s licence or identification information (if needed for vehicle purchase / delivery)
- Payment information (e.g. credit card, bank account details)
- Vehicle details (e.g. make, model, VIN)
- Any other information you choose to provide (e.g. when contacting us, filling forms, applying for finance)
b. Information Collected Automatically IP address
- Device information (such as device type, operating system, browser type)
- Log data (access times, pages viewed, referral/exit pages)
- Cookies, web beacons, analytics data
Geolocation data (if enabled)
c. Information from Third Parties
We may receive information about you from third-party sources, for example:
- Credit reporting bodies or finance providers (for credit checks)
- Identity verification services
- Publicly available sources
- Partners, affiliates or service providers
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2. How We Use Your Information
We use the information we collect to:
- Provide, operate, maintain and improve our services
- Process purchases, vehicle delivery, warranties, returns or cancellations
- Verify identity, perform credit checks and assess finance applications
- Communicate with you (e.g. emails, SMS, notifications)
- Send you updates, promotions or marketing communications (where permitted)
- Comply with legal obligations, resolve disputes, enforce our agreements
- Detect and prevent fraud or abuse
- Customize your experience on the Website
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3. Disclosure of Your Information
We may share your information in the following ways:
- Service providers / contractors: with vendors, payment processors, delivery services, vehicle inspection firms, technology providers
- Affiliates / business partners: if we form partnerships or collaborations, your data may be shared (subject to restrictions)
- Legal / regulatory requirements: to comply with laws, regulations, legal processes or governmental requests
- Protection & safety: to detect, prevent or address fraud, security or technical issues
- Business transfers: in connection with a sale, merger, reorganization or acquisition of assets
Whenever we share data, we will use reasonable efforts to require that recipients protect your information consistent with this Privacy Policy.
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4. Cookies, Tracking & Analytics
- We use cookies, pixel tags, web beacons and similar tracking technologies to collect usage information and improve user experience.
- You may refuse or disable cookies via your browser settings (although some features may not work properly).
- We use analytics services (e.g. Google Analytics) to analyse usage trends, track performance and optimize our Website.
- We may use advertising networks or remarketing services; these may place cookies to show you relevant ads based on your past visits.
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5. Data Security & Retention
- We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration or destruction.
- Access to personal data is limited to employees, contractors and agents who need to know.
- We retain personal information as long as necessary for the purposes described in this policy or as required by law. After that, we securely delete or anonymize it.
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6. Your Rights & Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Accessing and obtaining a copy of your personal data
- Correcting or updating your data
- Deleting or restricting processing
- Objecting to certain processing (e.g., direct marketing)
- Withdrawing consent (where processing relies on consent)
- Receiving your data in a portable format (data portability)
To exercise any of these rights, please contact us (see “Contact Us” below). We may ask you to verify your identity before responding.
You can opt out of marketing emails or communications by following unsubscribe instructions or by contacting us.
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7. Children & Minors
Our services are not intended for persons under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent. If you believe we have collected such information, please contact us to request deletion.
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8. Links to Other Websites
Our Website may contain links to third-party websites (e.g. affiliate sites, partners). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal data.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date and notify you (e.g. via email or via the Website). Your continued use of the Website after the changes constitutes your acceptance of the revised policy.
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10. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
Buy The Car
Email: info@buythecar.com.au
Address: 9/11 Yazaki Way, Carrum Downs VIC 3201, Australia
Phone: 0440130184
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